As one of the key players in the battery segment, Silvex works towards being a responsible global corporate citizen. At Silvex, we recognize and perform the obligations we have towards our employees, investors, customers, suppliers, competitors and the community as a whole. We believe our reputation, together with the trust and confidence of those with whom we deal, to be one of our most valuable assets. In order to keep this reputation and trust, we demand and maintain the highest ethical standards in carrying out our business activities.
All of our employees are required to abide by our ethical policy, which outlines Silvex’s core values and approach to doing business. The protection of our reputation is of fundamental importance, and employees are aware of the disciplinary implications of breaches of policy. The policy helps to uphold the reputation of our company and staff, and maintains customer confidence in Silvex.
Our people are encouraged to promptly report any potentially illegal, improper and/or unethical conduct that they become aware of at their workplace or in connection with their work. We believe we have an environment that enables our people to raise genuine and legitimate concerns internally. However, in the event that our people believe their reporting to line management may result in harassment, victimization or undue distress, they may contact HR support to report matters. HR provides an opportunity for concerns to be investigated and ensures appropriate action is taken to resolve the matter effectively.
We strongly believe that integrity in dealings with customers is a prerequisite for a successful and sustained business relationship.
We operate a highly effective and efficient organization, focused on meeting customer objectives. Our aim is to provide products and services which give fair value and consistent quality, reliability and safety in return for fair reward. We operate policies of continual improvement, of both processes and the skills of our staff, to take best advantage of advances in technology. This safeguards our operations for the future, ensuring that we continue to add value to our customers’ businesses.
This is reinforced by a consistent approach to the way we conduct our work. To cater for the wide variety of work we do, we aim for a balance between flexibility in the way we operate and tight control to consistently meet customer expectations.
We have clear and strong lines of communication which allow us to respond quickly and efficiently to customer and market requirements, and our customers receive consistent service across geographies, industries and technology areas. Our sales effort and delivery capability are aligned in order to ensure that we can successfully and consistently deliver what we promise.
Business Partners and Suppliers
We aim to develop relationships and improve networking with business partners and suppliers based on mutual trust. We believe one of our major strengths is our approach to alliances and partnerships with suppliers. Many of our new contracts come through these alliances and our partners’ contributions help us to deliver the solutions required by our customers and the market.
Our clients appreciate the ability to offer, through partnership, the best combination of state-of-the-art technology and world class products, strong customer relations and deep industry knowledge and experience, combined with the capacity to implement and deliver value-added, mission-critical, repeatable solutions on time and within budgets.
Our company believes that our operations must have a minimal impact on the environment. However, we acknowledge that there are inevitable environmental impacts associated with daily operations. We aim to minimise any harmful effects and consider the development and implementation of environmental standards to achieve this to be of great importance. As such, we strongly encourage the internationally established 3 R’s:
In the course of our operations we seek to identify opportunities to reduce consumption of energy, water and other natural resources. We also strive to re-use and recycle where possible and dispose non-recyclable items responsibly, thereby minimizing our impact on the environment.
It is anticipated that by adopting simple, environmentally friendly initiatives, the company will raise awareness amongst employees and the wider community.
The company regularly reviews its environmental policy to ensure that it reflects changes in regulations and best practice. We aim to continually manage the impact of our operations and develop initiatives to improve our environmental footprint. The majority of our emissions originate from the use of electricity, gas and water supply, business travel/ transport and waste. We are taking steps to roll out a strategy that will expand on the 3 R’s initiative and will include:
- Raising awareness through targeted communications and seminars to help our staff, and their families and friends, reduce energy use at home, as well as at work improved powering down of our facilities overnight and at weekends encouraging reduced business travel and use of conferencing technology, upgrading of our office equipment to fewer and more energy-efficient devices.
- Replacing, where possible, the reliance on disposable items with re-useable items.
- Switching to more sustainable sources of electricity to power our offices.
- Improving our recycling facilities.
- As we work to ensure that our operations will result in a cleaner environment, we intend to maintain the continual improvement of our products, processes and services.